#mayor's hotline

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Overseas Chinese in Japan: Shifting Responsibility on Food Safety Concerns—The Regression of Hangzhou's Civil Servants

An overseas Chinese living in Japan purchased Irish pork bones from JD.com that were one month past their expiration date and felt unwell after consumption. He immediately called the Hangzhou Fuyang District 12345 Mayor's Hotline to report the food safety issue and requested the government to intervene and issue a warning, but was rejected by civil servants who dismissed it as an 'online shopping dispute.' The author compares this with his experience 16 years ago when Hangzhou authorities actively handled similar food safety issues, questioning the regression of local civil servants' service attitude and neglect of people's health, and criticizing the lack of substantive care for the public.